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Clinician's hand resting on a tablet beside a stone plinth

Everything your telehealth practice needs, finally in one place. Built for med spas, clinics, and health brands.

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Healthaide: white label telehealth platform

  • 50 State Access
  • Branded Patient Portal
  • Integrated Pharmacy
  • Lab Testing
  • 28 Day Launch
  • Multi-Location
  • Async & Sync Visits
  • API & Webhooks
The Platform

Healthaide is a white label telehealth platform that brings patient care, pharmacy, labs, and a licensed provider network into one experience, branded entirely as your own.

Who We Serve

Who We Serve
See All Features
  1. Calm med spa treatment room with soft daylight
    healthaide®for med spas
    Explore Healthaide for Med Spas
    med spas
    Med Spas

    Extend wellness and aesthetics care beyond the treatment room with refills, follow ups, and new programs under your own brand.

    AestheticsWellness ProgramsRefills
  2. Bright modern clinic reception with a curved counter
    healthaide®for clinics
    Explore Healthaide for Clinics
    clinics
    Clinics

    Your providers, your locations, one platform to run it all. Manage every location independently from a single account.

    Multi-LocationYour ProvidersSelf-Managed States
  3. Minimal unbranded wellness product packaging on a plinth
    healthaide®for brands
    Explore Healthaide for Health Brands
    brands
    Health Brands

    You handle the marketing. We handle the medicine. Launch a direct-to-patient brand backed by a licensed provider network.

    Direct to PatientProvider NetworkReferral Payouts
Physician reviewing patient notes on a tablet
Dr. Terry Smith, Medical Director
The pharmacy pricing alone saves us more than our monthly software cost. This platform pays for itself.

Four Platforms Became One

Healthaide replaced four different platforms we were paying for. Everything our clinic needs is finally in one place.

Sarah MitchellWellness Clinic, Manager

Half the Admin Work

Our staff spends half the time on admin work they used to dread. The workflows are built the way a clinic actually operates.

Amanda T.Med Spa, Owner

Live in Under 28 Days

We went live in under 28 days and saw our first patient the same week. The onboarding process was unlike anything we have experienced.

Dr. James CallowayWound Care, Owner

Every Location, One View

We manage all locations from one dashboard. The visibility we have into our business has significantly changed how we make decisions for our clinics.

Dr. J. SuhailAesthetics Franchisor
Care team reviewing patient results together around a table

HealthaideResults

One platform replaces the patchwork of portals, pharmacy tools, and messaging apps that slow clinics down.

More About Us
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Why Healthaide?

Why Healthaide? Healthaide compared with separate vendors

Your patients see your brand. You see what's happening behind it.

Clinical Operations & Treatments

    • Your Providers or Healthaide's
    • Source Provider Coverage
    • State-Based Exam Routing
    • Coordinate State Workflows
    • Manual Orders by Providers
    • Establish Ordering Access
    • Configurable Treatment Catalog
    • Maintain Product Catalogs

Financial Reporting

    • Medication, Exam + Shipping Costs
    • Combine Vendor Cost Records
    • Transaction + Discount Exports
    • Reconcile Financial Exports
    • Location-Level Financial Reports
    • Consolidate Location Finances

Marketing & Integrations

    • Trackable Campaign Links
    • Configure Attribution Tools
    • CRM Events + Webhooks
    • Build CRM Connections
    • Intake-Step Lead Capture
    • Connect Intake + Lead Forms

Patient Experience

    • Branded Video Consultations
    • Configure Video Branding
    • Prescription + Education Portal
    • Connect Content + Rx Records
    • Automated Refill Reminders
    • Set Up Reminder Workflows

Business Operations

    • Multi-Location Access Controls
    • Manage Separate Accounts
    • Staff Tasks + Patient Messages
    • Coordinate Team Systems
    • Pharmacy Fulfillment Tracking
    • Check Vendor Status Portals

Treatment availability varies by state, provider, and pharmacy. Some services depend on your package.

HaveQuestions?

Contact Us

  • Most clinics stitch together a portal, a pharmacy tool, a lab vendor, and a messaging app. Healthaide puts patient intake, async and sync visits, prescriptions, labs, communication, and a licensed provider network on one platform under your brand, and gets it live in 28 days or less.

  • Yes. Your logo, your colors, your portal. Patients see your brand from intake to refill. Enterprise plans also include white label patient communications.

  • No. Healthaide Medical Group P.C. supplies licensed physicians, nurse practitioners, and physician assistants on day one. If you already have providers, they can see patients on the platform in the states where they are licensed.

  • Clinicians affiliated with Healthaide Medical Group P.C. can fulfill care in that state, subject to state rules for the service requested. When you are ready to take over care in a new state, we hand it off to your providers.

  • Once a licensed clinician approves a prescription, the platform routes it to a licensed third-party pharmacy partner for dispensing and shipping. There are no faxes or phone calls, and patients can track everything in the portal.

  • Yes. You can keep your website and CRM. Our REST API and real-time webhooks can trigger automated actions on new referrals, conversions, and completed payouts.

Onboarding specialist mapping a clinic workflow at a desk

LaunchJourney

A dedicated onboarding team takes you from first call to first patient in 28 days or less.

Book a Demo
How Onboarding Works
  1. 01Demo

    Mapping Your
    Care Model

    We start with a short call about your services, patients, states, and current tools. You leave with a clear picture of which plan fits and what your launch will include.

    Milestones

    • Service & State Review
    • Plan Recommendation
  2. 02Build

    Branding Your
    Patient Experience

    Your dedicated onboarding team sets up your branded portal, intake forms, and treatment catalog, so every screen looks like your practice and asks the right clinical questions.

    Milestones

    • Branded Portal & Intake
    • Treatment Catalog Setup
  3. 03Connect

    Linking Pharmacy
    & Labs

    We connect pharmacy partners, lab ordering, and your existing website or CRM. Data lands where it needs to go, and prescriptions move without a single manual handoff.

    Milestones

    • Pharmacy & Lab Routing
    • Website & CRM Integration
  4. 04Providers

    Staffing  Every State

    Bring your own providers, use the Healthaide Medical Group P.C. network, or both. Coverage is configured by state so patients are only seen by clinicians licensed where they are.

    Milestones

    • Provider Coverage by State
    • Team Training
  5. 05Launch

    Seeing Your
    First Patients

    You go live in 28 days or less. After launch, your account team stays on to help you add locations, states, and treatments as demand grows.

    Milestones

    • Go Live
    • Ongoing Account Support