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AboutHealthaide

We build the telehealth infrastructure so practices can focus on patients instead of software.

Our Story
Our Mission

Clinics were paying for four platforms that never talked to each other. We built one that does the whole job, so any practice can offer telehealth under its own name.

Care team reviewing patient results together around a table

HealthaideResults

One platform replaces the patchwork of portals, pharmacy tools, and messaging apps that slow clinics down.

  • Refills+70%

    Clinics using automated follow ups and a branded portal report a lift in refills, because patients never fall out of the loop.

  • Monthly Savings+5k

    Saved each month in staffing and software by replacing a fragmented stack of portals, pharmacy tools, and messaging apps.

  • Startup Costs+50k

    Saved on business startup cost compared with building telehealth infrastructure, provider coverage, and integrations from scratch.

  • Days to Launch28

    A dedicated onboarding team gets your full telehealth operation live in 28 days or less. Most platforms take quarters.

Four Platforms Became One

Healthaide replaced four different platforms we were paying for. Everything our clinic needs is finally in one place.

Sarah MitchellWellness Clinic, Manager

Half the Admin Work

Our staff spends half the time on admin work they used to dread. The workflows are built the way a clinic actually operates.

Amanda T.Med Spa, Owner

Live in Under 28 Days

We went live in under 28 days and saw our first patient the same week. The onboarding process was unlike anything we have experienced.

Dr. James CallowayWound Care, Owner

Every Location, One View

We manage all locations from one dashboard. The visibility we have into our business has significantly changed how we make decisions for our clinics.

Dr. J. SuhailAesthetics Franchisor
Onboarding specialist mapping a clinic workflow at a desk

LaunchJourney

A dedicated onboarding team takes you from first call to first patient in 28 days or less.

Book a Demo
How Onboarding Works
  1. 01Demo

    Mapping Your
    Care Model

    We start with a short call about your services, patients, states, and current tools. You leave with a clear picture of which plan fits and what your launch will include.

    Milestones

    • Service & State Review
    • Plan Recommendation
  2. 02Build

    Branding Your
    Patient Experience

    Your dedicated onboarding team sets up your branded portal, intake forms, and treatment catalog, so every screen looks like your practice and asks the right clinical questions.

    Milestones

    • Branded Portal & Intake
    • Treatment Catalog Setup
  3. 03Connect

    Linking Pharmacy
    & Labs

    We connect pharmacy partners, lab ordering, and your existing website or CRM. Data lands where it needs to go, and prescriptions move without a single manual handoff.

    Milestones

    • Pharmacy & Lab Routing
    • Website & CRM Integration
  4. 04Providers

    Staffing  Every State

    Bring your own providers, use the Healthaide Medical Group P.C. network, or both. Coverage is configured by state so patients are only seen by clinicians licensed where they are.

    Milestones

    • Provider Coverage by State
    • Team Training
  5. 05Launch

    Seeing Your
    First Patients

    You go live in 28 days or less. After launch, your account team stays on to help you add locations, states, and treatments as demand grows.

    Milestones

    • Go Live
    • Ongoing Account Support