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Version 1.0.0 — Platform Launch

August 2025

Today we are proud to announce the official launch of Healthaide. This first release delivers the core infrastructure clinics, med spas, and consumer health brands need to launch, manage, and scale a full telehealth operation. Every feature in this release reflects what we have learned from years inside the healthcare industry and what we know it takes to run a compliant, efficient, and patient-centered telehealth practice.

What is Included in This Release

  • Branded Patient Portal

    A fully white label patient-facing portal carrying your logo, colors, and domain. Patients complete intake, attend visits, track prescriptions, review lab results, and message their care team without ever leaving your branded experience.

  • AI Powered Medical Intake

    Intelligent intake forms that adapt in real time based on patient responses. Clinicians receive complete, structured patient information before the visit begins. No redundant questions, no missing data, no back and forth.

  • Async and Sync Telehealth Visits

    Run asynchronous visits that do not require a live provider or schedule real time video consultations. Both visit types are fully documented and managed inside the platform.

  • Prescription Fulfillment

    From provider approval to pharmacy dispatch, prescriptions move through the platform automatically. Orders route directly to integrated pharmacy partners, medications ship to the patient, and tracking is visible inside the patient portal.

  • Integrated Lab Ordering and Review for Hormone TherapyBeta

    Order labs, receive results, and flag abnormal values inside the platform. Providers review and act without leaving their clinical workflow.

  • Healthaide Provider Network

    Licensed physicians and nurse practitioners covering all 50 states through Healthaide Medical Group P.C. Available from day one with no recruiting, no credentialing delays, and no gaps in coverage.

  • Patient Notifications and Automated Follow Up

    Automated notifications keep patients informed at every step of their care journey. Appointment reminders, prescription updates, lab result alerts, and follow up sequences run without staff involvement.

  • Visit Transcription

    Every clinical visit is automatically transcribed and stored within the patient record. Providers have a complete, searchable record of every patient interaction.

  • Business Intelligence Dashboard

    Track patient volume, revenue, provider performance, and operational metrics from a single dashboard. The data your team needs to make decisions, not just reports.

  • Multi-Product Bundling at CheckoutBeta

    Patients can complete a single checkout with multiple medications or treatment categories in one visit. One consult fee applies per visit regardless of how many products are in the order.

  • Referral Tracking with Auto PayoutBeta

    Single tier referral tracking with automated commission calculation and payout is included at Scale. Brands and clinics can track, manage, and reward their referral partners without a third party tool.

  • Two Tier Affiliate SystemBeta

    A full two tier affiliate program with sub-affiliate tracking, tiered commission structures, and auto payout available as a premium add-on for brands and clinics running ambassador or partner networks.

  • HIPAA Compliant Infrastructure

    The entire platform is built on HIPAA compliant infrastructure. Every patient record, communication, and transaction is encrypted, secured, and fully protected in accordance with federal and state requirements.

  • 28 Day Onboarding

    A dedicated onboarding team gets every new client live within 28 days of signing. Platform configuration, provider onboarding, portal setup, and staff training are all handled by the Healthaide team.

For feature requests, support, or questions about this release contact us at support@healthaide.io.

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